DOEPE 26/02/2015 - Pág. 21 - Poder Executivo - Diário Oficial do Estado de Pernambuco
Recife, 26 de fevereiro de 2015
Diário Oficial do Estado de Pernambuco - Poder Executivo
COMPANHIA ENERGÉTICA DE PERNAMBUCO S.A. - CNPJ nº 10.835.932/0001-08
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CVM nº 01436-2
Evolução da Dívida (R$ milhões)
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21
Companhia Aberta
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8. GESTÃO DE PESSOAS
9%
2*UXSR1HRHQHUJLDWHPFRPRPLVVmRVHUDHQHUJLDTXHPRYLPHQWDHLOXPLQDDYLGDSDUDREHPHVWDUHGHVHQYROYLPHQWRGDVRFLHGDGH
14%
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49%
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28%
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INPC
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7. INVESTIMENTOS
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Evolução dos Investimentos - R$ mil
2012
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Total
2013
2014
Variação
2014/2013
201
513.033
380.605
453.766
19,22%
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2012
2013
2014
Variação
2014/2013
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